Supervisor: Sotiria Triandari

Title: Mediation and emotional intelligence. Theoretical analysis and empirical study in Local Health Units (TOMY)

Three-member advisory comitee:

1) Sotiria Triandari
2) Themistokles Lazarides3) Thar
renos Bratitsis

Abstract

The aim of the present thesis is to investigate the role of emotional intelligence and mediation in the Local Health Units (TOMY). Additionally, to assess and analyse the levels of emotional intelligence of health care workers, as well as the causes of conflicts and ways of resolving them.