Taraza Effrosyni

Supervisor: Sofia Anastasiadou

Title: «Evaluation of Total Quality Administration (IQ) in Organizations using Advanced Statistical Methodologies»

Three-member advisory comitee:

  1. Sofia Anastasiadou
  2. Basileios Dafermos
  3. Efthimios Valkanos


In the current work, the concept of quality and Total Quality Assurance is analyzed. Reference is made to quality excellence models, in order to understand the benefits derived from their application by organizations and consequently consumers. The basic quality tools are analyzed as well as the FMEA, QFD Six Sigma methodologies and their comparison is made, in order to achieve excellent quality products.

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